Privacy Policy

It is very important to Linn Machinery Ltd that all personal details provided to us are fully protected. This privacy policy aims to explain how we collect, store and use any personal data that is collected when you use this website or become a client or customer of Linn Machinery Ltd.

Collection of Information

We collect information when you contact us through this website or in other ways, such as contact through any business or social media platform, as a potential customer or client of Linn Machinery Ltd. Information will also be collected on agreement to purchase items through Linn Machinery Ltd or agreement to use Linn Machinery Ltd as an agent for the sale of items.

We will process the categories of data below for the performance of our agreement with you and to email you about specific products and services that may be of interest to you. If required, we will also use the information to respond to any requests from you about products and services we provide and to process complaints:

If you object to the collection and use of this personal data we may be unable to provide you with our products and services.

Use of Information

We collect information about you for the performance of our agreement with you and to ensure that we provide the best service possible.

We also use the information to email you about specific items and services that may be of interest to you. If you no longer wish to receive such communications from us please advise us by returning any email received from Linn Machinery Ltd. We will then remove all your personal information from our systems.

Linn Machinery Ltd will not share your information with any other companies or organisations for any marketing or other purposes, apart from any software companies required to process communications.

In addition, no personal information relating to potential customers will be passed to our clients without specific agreement from the customer and, similarly, no client information will be passed to potential customers without specific agreement from the client.

Storage of information

All personal data is stored securely in a cloud-based protected database and access is restricted to employees of Linn Machinery Ltd.

When no longer required, or when requested by you, data will be removed from all systems in a secure manner.

Your rights

Subject to certain limitations, you have rights under data protection laws in relation to your personal data. These include the rights to:

Access to and correction of your information

We want to ensure that all personal information held by Linn Machinery Ltd is at all times accurate and up to date. You may ask us to correct or remove information that you think is inaccurate.

If you require a copy of your personal data held by Linn Machinery Ltd or would like any corrections to be made, please email lynn@linnmachinery.com. As required by law, we will not charge any fee to process such requests. However, if your request is considered to be repetitive, wholly unfounded and/or excessive, we are entitled to charge a reasonable administration fee.

Cookies

Our website uses cookies to understand how our visitors use the site and to better improve the user experience. No personal data is collected in this way.

Changes to our privacy policy

We keep our privacy policy under regular review and any updates will be placed on this web page. The policy was last updated on 23 May 2018.

How to contact us

If you have any questions about our privacy policy or the information that we hold about you or if you are dissatisfied with any aspect of the way in which we process your personal data, please email us at lynn@linnmachinery.com

Complaints

If you have any complaints we would like you to contact us in the first instance (lynn@linnmachinery.com) to enable us to try to resolve the problem directly with you.

However, you do have the right to make a complaint at any time to a supervisory authority, in particular in the EU (or EEA) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner (www.ico.org.uk)